Our Expertise
Our combination of cutting-edge technology, industry experience and nationwide coverage give us an edge in expertise and reliability.
The Team at Global Security can draw on a huge breadth of experience in advising clients on security matters, incorporating latest technologies and work practices. We strive to understand our client’s desired outcomes and develop innovative solutions which contain costs, add value and reduce their management input.
Our wider services include:
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Installation, maintenance, and customer support of all aspects of electronic security.
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Alarm, CCTV, and systems monitoring - including lone-worker/welfare monitoring.
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Helpdesk and call centre services.
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Alarm and noise control escalation response services.
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Programmed mobile patrol services.
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Site based security officer services including concierge services.
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Cash collection services.
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Educational services.
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Consulting.
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Document serving.
Our 24-hour operations centre ensures the ready availability of our management and on-road resources to our clients and staff. Most importantly, we aim to deliver more than solely a set of high-quality services, but rather to build a committed and dedicated relationship.
Smart Technology
You can be assured that any solutions designed by Global Security will use the most up-to-date technology with strong local support, be aligned to the scale and risk associated with your business and that all aspects will be fully integrated to allow for future flexibility.
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EXO – an enterprise level financial and administration system.
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InTime – a software based rostering system. All deployments are pre-loaded and monitored to ensure rosters are filled, special requirements for inductions/training are met and protocols for maximum shift lengths/hours per week are followed.
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Argus and Cartrack – leading vehicle management and GPS reporting systems.
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Patriot – Global Security has invested in the Patriot alarm monitoring automation platform. Patriot is very flexible, modern and New Zealand developed, thus it is very relevant to local application and has close technical support.
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Global Operations Management and Reporting System – an incredibly diverse system that is undoubtedly the most modern and comprehensive security management application in use in New Zealand and is the backbone of Global Security’s resource deployment, operational staff welfare and substantially all of our client reporting.
Our cutting-edge equipment is supported by a network of 70+ security-cleared specialists who are licensed to work on different brands and applications – and backed up by our Control Centre, which operates around the clock and across all regions of the country.
We have identified and set standards to measure every critical aspect of our operation to ensure we deliver the highest degree of service to our clients. This includes phone answering, alarm signal actioning, alarm response, patrol completion, staff welfaring, staff training, accurate rostering, alarm system communications, maintenance intervals, client satisfaction, invoicing timing/accuracy and many other aspects.
Global Security employs five main backbone platforms to manage and report on its operations:
We’re big enough to deliver with confidence, small enough to care
We have built an enviable level of experience and capability – and the commitment and expertise of our staff enables us to confidently offer a service level that allows us to deliver nationally – yet remain agile enough to adapt our services to the needs of each customer.
We cover multiple industries, including service sectors, retail, healthcare, education, property, energy, utility, hospitality, manufacturing and child care. We also work with many high risk fields such as banking, gaming, transportation and luxury goods.
We are fortunate to count some of New Zealand’s best known businesses such as Air New Zealand, ASB, Bayleys, Datacom, Continental Car Services, and many more amongst our valued clients.
With more than 20 years’ experience in the New Zealand security sector, we constantly aim to lift the bar of industry professionalism for our 10,000+ clients across the country. We have an impressive breadth of experience to meet a wide range of client requirements – and a depth of capability across the business second to none.
Business sectors
Industrial
We specialise in delivering tailored security solutions for industrial environments, ensuring protection for manufacturing plants, warehouses, and distribution centres. Our services include on-site security personnel, CCTV surveillance, access control, alarm systems, and remote CCTV monitoring to safeguard against theft, unauthorised access, and other risks. Our team works closely with clients like Omexom to provide customised protection that ensures operational efficiency and safety compliance.
Corporate
Our corporate security services are designed to protect not just physical assets but also the integrity of sensitive information. We offer a comprehensive range of services including access control, CCTV surveillance, alarm systems, and remote CCTV monitoring. These solutions are tailored to meet the specific needs of corporate clients such as CBRE, providing a safe and secure environment for employees, clients, and visitors while seamlessly integrating with your business operations.
Multi-site
We understand the complexities involved in managing security across multiple locations. Our multi-site security solutions include remote CCTV surveillance, access control, and alarm monitoring to ensure consistency across all locations. With real-time monitoring and incident response, we ensure that each site is protected to the same high standard. Clients like Air New Zealand trust us to deliver scalable and reliable security solutions for their various locations.
Retail
Retail environments require vigilant security measures to prevent theft and ensure the safety of both staff and customers. We provide specialised retail security services that include CCTV monitoring, access control, alarm systems, and remote CCTV surveillance. Our approach to loss prevention and theft deterrence is trusted by retail clients like NZRPG, helping create a secure shopping experience across all their locations.
Residential
Your home is your sanctuary, and we’re here to help keep it safe. Our residential security solutions include CCTV surveillance, access control, alarm systems, and remote CCTV monitoring to ensure your home is protected at all times. Whether it’s a single residence or a large residential complex, our clients trust us to deliver personalised security services that provide peace of mind and protect what matters most.