Susan from Carter Holt Harvey Packaging had been looking for a Lone Worker solution for a while. They have staff performing duties that could be potentially hazardous. And while not always alone, they are in a noisy environment where everyone is wearing ear plugs and there are pallets, stacking shelves and machinery all obscuring line of vision.
One of the points of differences with the Global Security solution was Globals understanding of the criteria for success. The process internally at Carter Holt, the required hardware and the response requirements should there be an activation. Global assisted with the guidance on the internal processes at Carter Holt, the testing of the solution to ensure the activation signal could get out in every part of the building and the writing of the instructions for each device should there be an incident.
Carter Holt now know, that if someone gets into trouble, the operators at Globals Control Centre have steps to follow, which includes sending one of their own officers if they cannot reach a Carter Holt Harvey team member. Global conduct the patrols at the site, so they have keys and codes and know the buildings well. This fact closed the deal. This is not a purchase of product; it’s a partnership in keeping the staff at Carter Holt Harvey safe.
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